Growth of KOALA 2011:KOALA founded in Shuikou Town, Kaiping City, Jiangmen, Guangdong Province, China.
2017: Established a Shenzhen office to better serve global clients and expand international business.Obtained certifications including cUPC, NSF/ANSI 372, and NSF/ANS 61, focus on North American and global markets.
2022: Passed audits by Fortune 500 company Masco, securing key qualifications such as Masco SBP, Masco BSCI, and Masco FCCA.Began long-term collaboration with Masco's flagship brand KRAUS till now.
2023: Successfully passed factory audits by Lowe's and Walmart in the U.S., securing production qualifications and started working together. Invested in a new factory in Malaysia, which started production and delivered the first shipment in May 2024.
KOALA has collaborated with renowned brands from all of the world and developed innovative products, earning widespread recognition from clients and markets.
2025: KOALA embarks on a new chapter and looks forward to collaborating with you for mutual success.
FAQ
FAQ:
Q1.What is the Trade Term? A1:Ex-work factory , FOB Guangzhou, FOB shenzhen
Q2. How long is the guarantee (period)? A2:Five years quality warranty .
Q3.How many colors for selection ? A3:More than 30 colors. We support custom color.
Q4.How long is our Production leading time? A4:Within 35-45 days upon receive deposit.
Q5.What is the Payment term? A5:T/T or L/C at sight. 30% Deposit for start the production ,the balance before the shipment when goods are ready.
Q6.What is the packing details? A6:EPE+Neutral kraft paper box.Support custom package.
Q7. What is the MOQ? A7: 100PCS for normal product, 300PCS for custom product .
Q8.What is the custom service? A8: *OEM&ODM. *Help our customers to design their package box with their own logo. *Laser print customer's logo on the product with the permission from customers and etc.
Q9. Can I get a free sample? A9: Usually we will charge some fee for the sample and refund the sample cost when you place the bulk order .
Q10. What certificate you have? A10: We have cUPC, NSF, Watersense, Lead Free and etc.
Audited Supplier 
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